Vital
Signs, Publications
Tony Polito
Department
of Marketing & Supply Chain Management, College of Business, East Carolina University
Popular Press/Media
Ten
things your airline won’t tell you. 2010. WBTV,
Ten
things your airline won’t tell you. 2010. Travel.Yahoo.Com. April 29.
Last
airline drops free food. 2010.
Is
it time we were able to get Astras at Asda? 2010. Autocar. January 20. Page 74.
GM
needs better quality, not better marketing. 2009.
1,001 Things They Won’t Tell You: An Insider’s Guide to
Spending, Saving and Living Wisely. 2009. Page 449. Jonathan Dahl. Workman Publishing.
554 pp. May 13.
Ten
things your airline won't tell you. 2008. SmartMoney. Jim Rendon. May. Pages 91-94.
Bad times
for airlines. 2007. TV 2
Airlines may never fly right, experts
warn. 2007.
Viewpoint: A great city needs a great
bookstore. 2007.
Oligopoly of publishers. 2007. Chronicle of Higher Education. June 22.
53(42). Page A47.
Do it right the first time. 2007.
Quality air service yields better profits. 2007.
Ford at the wheel. 2003. Fortune. June 9. Page 28.
Journal Publications
Using the Theory of Constraints to
improve competitiveness: An airline case
study. 2008. Tony Polito, Kevin
Watson and Robert J. Vokurka. (Reprint within) Theory of Constraints: Concepts and Implementation, T. P.
Rajmanohar, ed., 196pp.,
Who was W.
Edwards Deming and how does his work contribute to quality as we know it today?
2008. Tony Polito. Quality Progress.
41(4):11. Accept Rate 33%.
Using the Theory of
Constraints to improve competitiveness:
An airline case study. 2006.
Tony Polito, Kevin Watson and Robert J. Vokurka. Competitiveness Review.
16(1): 44-50. Cabell’s Accept Rate 21%-30%.
Just in Time Under Fire: The
Five Major Constraints Upon JIT Practices. 2006. Tony Polito and Kevin
Watson. The Journal of
Production and operations
quality concepts: Deficient diffusion into the service sector. 2005. Tony
Polito and John Kros.
Impact of environmental
management system implementation on financial performance: A comparison of two
corporate strategies. 2004. Kevin Watson, Beate Klingenberg, Tony Polito
and Tom Geurts. Management of
Environmental Quality: An International Journal. 15(6): 622-628. Accept
Rate 20%-22%.
Enumeration of the
organizational culture prescribed by the Deming Theory Of Management. 2004.
Tony Polito, John Kros and Rik
Improving operations
management concept recollection via the Zarco experiential learning activity. 2004. Tony Polito, John Kros and Kevin
Watson. Journal of Education for
Business. 79(5): 283-286. May/June. Cabell’s Accept Rate 21%-30%.
The content continuum:
Extending the Hayes & Wheelwright Process-Product Diagonal to facilitate
improvement of services. 2004. Tony
Polito and Kevin Watson. The Journal of
A comparison of DRP and TOC
financial performance within a multi-product, multi-echelon physical
distribution environment. 2003.
Kevin Watson and Tony Polito. International Journal of Production Research. 41(4).
741-765. IJPR currently ranked #5 journal in discipline
(Soterious, Hadjinicola and Patsia, 1999). Cabell’s Accept Rate 50%.
Using the Theory of Constraints to
improve competitiveness: An airline case
study. 2003. Tony Polito, Kevin
Watson and Robert J. Vokurka. Journal
of Global Competitiveness. 11(1):
112-120.
Toward an interdisciplinary
organizational learning framework.
Tony Polito and Kevin Watson.
2002. The Journal of
Proceedings
Group
decision support systems anonymity level effects upon decision quality.
Tony Polito. Proceedings of the 2008
International Conference of the Business Economics Institute and Global
Business Development Institute. Plaza Hotel & Casino, Las Vegas,
Nevada. Su/12/14/08 through We/12/17/08. Pages 200-201.
An analysis of world-wide
business school research productivity in production and operations management.
Tony Polito and Jose Gavidia. Academy of Information and Management Sciences. Proceedings of the 24th Meeting of the
Allied Academies. Crowne Plaza Jacksonville Riverfront, Jacksonville,
Florida. We/04/11/07 through Sa/04/14/07.
Root
cause analysis via Theory of Constraints: The Frizzy Copy Shops case. Tony
Polito. Proceedings of the 36th Annual
Meeting of the Southeast Decision Sciences Institute. Hilton Wilmington
Riverside, Wilmington, North Carolina. We/02/22/06 through Fr/02/24/2006. Page
703-705.
Recent
practices and trends within operations management topics & methodologies.
Tony Polito and Larry Seese. Academy of Production & Operations Management.
Proceedings of the 21st Meeting of the
Allied Academies. Riviera Hotel & Casino, Las Vegas, Nevada.
We/10/12/05 through Sa/10/15/05.
Rate
of transfer of quality concepts into the service sector. Tony Polito and
John Kros. Distinguished Research Award. Academy of Production &
Operations Management. Proceedings of the 18th Meeting of the Allied
Academies. Hilton New Orleans Riverside, New Orleans, Louisiana.
We/04/07/04 through Sa/04/10/04. Pages 5-6.
Linking
product life cycle and forecasting in operations management through innovation
diffusion models. John Kros and Tony Polito. Academy of Production &
Operations Management. Proceedings of the 18th Meeting of the Allied
Academies. Hilton New Orleans Riverside, New Orleans, Louisiana.
We/04/07/04 through Sa/04/10/04. (Erroneously omitted from proceedings).
Causality of Failures When
Implementing the Deming Theory of Management. Tony Polito.
Production-Operations Management & Total Quality Management Track. Proceedings
of the 34th Annual Meeting of the Southeast Decision Sciences Institute. Doubletree Guest Suites, Charleston, South
Carolina. We/02/25/2004 through Fr/02/27/2004. Pages 198-200.
A longitudinal study on the financial
impact of environmental management systems. Kevin Watson, Beate Klingenberg,
Tom Geurts and Tony Polito. Quality and Productivity Track. Proceedings of the 34th Annual Meeting of
the Decision Sciences Institute.
Quantitative
values for organizational culture constructs under the Deming theory of
management. Tony Polito, John Kros and Rik Berry. Distinguished Research
Award. Academy of Organizational Culture, Communications & Conflict. Proceedings
of the 17th Meeting of the Allied Academies. New Frontier Hotel, Las Vegas,
Nevada. We/10/15/03 through Sa/10/18/03. Pages 47-51
A
survey of MS/OR programs in the United States. John Kros and Tony Polito.
Information and Management Sciences Track. . Proceedings of the 17th Meeting
of the Allied Academies. New Frontier Hotel, Las Vegas, Nevada. We/10/15/03
through Sa/10/18/03. Page 11-18.
A
framework for determining classroom communication quality. Kevin Watson and Tony Polito. Abstract.
Proceedings of the 14th Annual Meeting of the Production and
Operations Management Society. Hyatt
Regency Savannah, Savannah, Georgia. Fr/04/04/2003 through Mo/04/07/2003. Page
90.
A
comparison of the prescribed Deming and Baldrige work environments. Tony Polito and Kevin Watson. Abstract.
Proceedings of the 14th Annual Meeting of the Production and Operations
Management Society. Hyatt Regency
Savannah, Savannah, Georgia. Fr/04/04/2003 through Mo/04/07/2003. Page 95.
Environmental
sustainability and industry structure. Della Lee Sue, Kevin Watson and Tony
Polito. Abstract. Proceedings of the 14th Annual Meeting of the Production
and Operations Management Society. Hyatt Regency Savannah, Savannah,
Georgia. Fr/04/04/2003 through Mo/04/07/2003. Page 15.
Financial
evidence on the impact of environmental management systems. Kevin Watson, Tony Polito, Beate Klingenberg,
and Tom Geurts. Proceedings of the
33rd Annual Meeting of the Southeast Decision Sciences Institute.
The
quantitative profile of the work environment prescribed by W. Edwards Deming. Tony Polito, K. Roscoe Davis and Robert J.
Vokurka. Quality and Productivity
Track. Proceedings of the 33rd Annual
Meeting of the Decision Sciences Institute.
San Diego Marriott Hotel and Marina, San Diego, California. Sa/11/23/2002 through Tu/11/26/2002. Pages 2328-2333.
Environmental
cost of quality (ECOQ): A framework for quantifying environmental management
systems. Kevin Watson and Tony
Polito. Quality and Productivity
Track. Proceedings of the 33rd Annual
Meeting of the Decision Sciences Institute.
San Diego Marriott Hotel and Marina, San Diego, California. Sa/11/23/2002 through Tu/11/26/2002. Pages 2282-2285.
An exploratory investigation
of the effect of Bandura’s self-efficacy construct upon Deming’s quality and
improvement theory. Tony Polito,
Kevin Watson and Rex Karsten. Proceedings of the 2002 Annual Meeting of
the Northeast Decision Sciences Institute.
Caribe Hilton Hotel & Casino, San Juan, Puerto Rico. We/03/20/02 through Fr/03/22/02. Pages 278-280.
The application of traditional
manufacturing costs of quality to the service environment: Strategic implications of increasing quality
in labor-intensive service environments.
Kevin Watson and Tony Polito. Proceedings of the 2002 Annual Meeting of
the Northeast Decision Sciences Institute.
Caribe Hilton Hotel & Casino, San Juan, Puerto Rico. We/03/20/02 through Fr/03/22/02. Pages 265-268.
Two decades of efficiency and
effectiveness in U.S. manufacturing.
Rik Berry and Tony Polito.
Abstract. Proceedings of the
2002 Annual Meeting of the Northeast Decision Sciences Institute. Caribe Hilton Hotel & Casino, San Juan,
Puerto Rico. We/03/20/02 through
Fr/03/22/02. Page 335.
Historical origins of
leadership content within business school curriculum. Tony Polito, Rik Berry and Kevin Watson. Proceedings
of the 2002 International Applied Business Research Conference. Fiesta Americana Hotel, Puerto Vallarta,
Mexico. Th/03/14/02 through
Tu/03/19/02. Program page 15, indexed
article 251.
Recent applications of
knowledge-based system technologies.
Tony Polito, Rik Berry and Kevin Watson.
Proceedings of the 2002
International Applied Business Research Conference. Fiesta Americana Hotel, Puerto Vallarta, Mexico. Th/03/14/02 through Tu/03/19/02. Program page 17, indexed article 208.
Two decades of efficiency and
effectiveness in production systems?
Rik Berry, Tony Polito and
Kevin Watson. Proceedings of the 2002 International Applied Business Research
Conference. Fiesta Americana Hotel,
Puerto Vallarta, Mexico. Th/03/14/02
through Tu/03/19/02. Program page 17,
indexed article 191.
Zarco, Incorporated: A Deming-inspired, opening day Operations
Management experiential learning activity.
Tony Polito, Kevin Watson and Tom Groleau. Teaching and Experiential Learning
Track. Proceedings of the 31st Annual Meeting of the Southeast
Decision Sciences Institute. The
Westin Resort, Hilton Head Island, South Carolina. We/02/20/02 through Fr/02/22/02. Pages
322-325.
Relationship of just-in-time
and total quality management practices with environmental management systems. Kevin Watson and Tony Polito. General Management and Strategy Track. Proceedings
of the 31st Annual Meeting of the Southeast Decision Sciences
Institute. The Westin Resort, Hilton
Head Island, South Carolina. We/02/20/02
through Fr/02/22/02. Pages 91-93.
A quantitative profile and
analysis of the work environment prescribed by W. Edwards Deming. Tony Polito, K. Roscoe Davis and Robert J.
Vokurka. Abstract. Quality and Productivity Track.
Proceedings of the 32nd Annual Meeting of the Decision
Sciences Institute.
Just-in-time under fire: An exploratory investigation identifying
major reservations regarding improvement through JIT philosophy. Tony Polito and Kevin Watson. Proceedings
of the 2001 International Business & Economics Research Conference. Peppermill Hotel Casino, Reno, Nevada. Mo/10/08/2001 through Fr/10/12/2001. Program
page 23, indexed article 417.
A conceptual framework for
quantifying environmental sustainability.
Kevin Watson, Tony Polito and Rik Berry.
Abstract. Proceedings of the 2001 International Business & Economics Research
Conference. Peppermill Hotel Casino,
Reno, Nevada. Mo/10/08/2001 through
Fr/10/12/2001. Program page 26, indexed
article 419.
An exploratory study and
analysis of the philosophy of the theory of constraints in change management. Rik Berry and Tony Polito. Abstract.
Proceedings of the 2001
International Business & Economics Research Conference. Peppermill Hotel Casino, Reno, Nevada. Mo/10/08/2001 through Fr/10/12/2001. Program page 26, indexed article 418.
An exploratory identification
of differences between Deming's PDSA improvement cycle and the system
development life cycle (SDLC). Tony
Polito, Kevin Watson and Rik Berry. Proceedings of the 2001 Annual Meeting of
the Midwest Region of Decision Sciences Institute. Dearborn Inn, Dearborn, Michigan. Th/04/26/2001 through Sa/04/28/2001. Pages 53-55.
Just-in-time under fire. Tony Polito.
Proceedings of the 27thAnnual
Meeting of the Southeast Decision Sciences Institute.
Information exchange and use
in GSS and verbal group decision making: effects of minority influence. Alan Dennis, Kelly Hilmer, Nolan Taylor and
Tony Polito. Proceedings of the 30th
Hawaii International Conference on System Sciences. Aston Wailea Resort,
Maui, Hawaii. Tu/01/07/1997 through
Fr/01/10/1997. Volume II. Pages 84-93.
Extending the product process
diagonal to service operations. Tony
Polito. Proceedings of the 1996 Annual Meeting of the Northeast Decision
Sciences Institute.
Towards an interdisciplinary theory of organizational
learning. Tony Polito. Proceedings of the 26thAnnual
Meeting of the Southeast Decision Sciences Institute.
Miscellaneous Work
Numerous abstracted articles and books.
The Fine Art of Sorting Eggs. (1997). DEN (The Deming Electronic
Network). Digest 97(233). What causes the continuing phenomenon of grade
inflation? If you think it is due to the loosening of standards by a portion of
the faculty, you're wrong.
UGa business school should recruit dean from industry.
(1996). Published in The Red & Black Forum, April 5, 1996.
What Can Operations Management Tell Us About Improving
Education? (1996). There's a lot of similarity between manufacturing factories
and educational service factories. Perhaps the solutions are the same too.
Manheim Automobile Cyberauctioning (1996). Short
magazine-style article chronicling the development of Web-based wholesale auto
auctioning to member dealers by Manheim. The paper was authored as coursework
in March, 1996.
Kaledo Corporation. (1994) An Excel spreadsheet is used
to exemplify how Kaledo, a fictitious china manufacturing company, converts its
business plan into a production plan and, in turn, a master production
schedule, verifying capacity at each turn. The spreadsheet was created to
fulfill a 1994 MRP/CRP course requirement, weighted at 5% of the total mark.
Excerpts: A Counterstrategy for US Furniture Manufacturers
Facing Global Competition (1991). Response to initial forays by foreign
competitors into the industry has been weak. Formation of a furniture industry research center to
counter global competition is recommended. The paper was submitted in
partial fulfillment of Strategy coursework requirement at Duke (Fuqua) in May,
1991; copies were sent to the Furniture Manufacturing Faculty at